Shipping policy

Shipping Policy

This Shipping Policy applies to all orders placed through our website AFCARE-USA.com and fulfilled by Trexa LLC.

๐Ÿ“ฆ Shipping Locations

We currently ship exclusively within the United States. We do not offer international shipping at this time.

๐Ÿšš Order Processing Time

  • All orders are processed within 1โ€“2 business days (Mondayโ€“Friday, excluding holidays).
  • Orders placed after 2:00 PM EST may be processed the following business day.

๐Ÿ“ฌ Estimated Delivery Time

Delivery typically takes between 3โ€“5 business days after your order is shipped, depending on your location within the U.S.

๐Ÿ’ฐ Shipping Rates

We offer FREE standard shipping on all U.S. orders โ€” no minimum required.

๐Ÿ“ฆ Fulfillment Location

All orders are shipped from our fulfillment facility located in New Jersey, United States.

๐Ÿ“ฆ Carriers Used

We work with reliable U.S. shipping carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.

๐Ÿ“จ Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number and a link to monitor your delivery status.

๐Ÿ“ซ Undeliverable or Returned Packages

If your package is returned to us due to an incorrect or incomplete address, or if it is unclaimed, we will notify you. You may be responsible for any reshipping costs.

๐Ÿ“ฆ Damaged or Lost Packages

If your order arrives damaged or does not arrive within 10 business days after shipment, please contact us at support@afcare-usa.com. We will assist you with a replacement or refund where applicable.

๐Ÿ“ Address Accuracy

Please ensure that your shipping address is accurate at checkout. We are not liable for delays or losses due to incorrect address information.

๐Ÿ“ž Contact

For any shipping-related questions, please email us at support@afcare-usa.com.